Please send all technology requests by email.
Due to our high volume of telephone requests, please only contact Help Desk by phone for critical issues that require an immediate response.
The Technology Help Desk is available from 8am to 3pm on Monday through Friday; during the 180 days school is in session for technical issues, such as hardware and software.
Please note that computers with Internet access are available outside the school day at the Carver Public Library.
Please click the link below for information on Chromebooks for students.
ACCEPTABLE USE POLICY AND GOOGLE WORKSPACE FOR EDUCATION NOTICE
Please see below for the Acceptable Use Policy and the Google Workspace for Education Notice for review and reference.
Acceptable Use Policy for Technology
Carver Public Schools: Policy IJNDD
The Carver Public Schools shall provide access for employees and students to the system/network*, including access to external networks, for limited educational purposes. Educational purposes shall be defined as classroom activities, career and professional development, and high quality self-discovery activities of an educational nature. The purpose of the system/network is to assist in preparing students for success in life and work by providing access to a wide range of information and the ability to communicate with others. The system/network will be used to increase communication (staff, parent/guardian(s), and student), enhance productivity, and assist staff in upgrading existing skills and acquiring new skills through a broader exchange of information. The system/network will also be utilized to provide information to the community, including parent/guardian(s), governmental agencies, and businesses.
The Superintendent or designee shall implement, monitor, and evaluate the district’s system/network for instructional and administrative purposes. Access to the system/network, including external networks, shall be made available to employees and students for instructional and administrative purposes and in accordance with administrative regulations and procedures.
Access to the system/network is a privilege, not a right. All users shall be required to acknowledge receipt and understanding of all administrative regulations and procedures governing use of the system and shall agree in writing to comply with such regulations and procedures. Noncompliance with applicable regulations and procedures may result in suspension or termination of user privileges and other disciplinary actions consistent with the policies of the Carver Public Schools. Violations of law may result in criminal prosecution as well as disciplinary action by the Carver Public Schools.
Access to information all over the world via computer brings with it an availability of material that may not be considered educationally valuable. It is impossible to control access to all materials and a user may unintentionally discover controversial or objectionable information. Carver Public Schools policy affirms that the educational value of access to the information and the potential for interaction on the Internet far outweighs the possibility that users may be exposed to materials not consistent with the educational goals of the district. CPS makes no warranties of any kind for the service it provides. The Town of Carver, the School Department, or any municipal employees will not be liable for damages or injuries resulting from violations of the Acceptable Use Policy or any misuse of the Internet.
The Superintendent or designee shall develop and implement administrative regulations, procedures, and user agreements, consistent with the purposes and mission of the Carver Public Schools as well as with law and policy governing copyright.
Electronic mail transmissions and use of electronic resources by students and employees shall not be considered confidential and may be monitored at any time by designated staff to ensure appropriate use for instructional/administrative purposes. Carver Public Schools is in compliance with the Children’s Online Privacy Protection Act (COPPA) and the Children’s Internet Protection Act (CIPA). As required by law, the school district has in place an Internet filtering mechanism that protects minors from unlawful, obscene or harmful material.
The Carver Public Schools shall not be liable for users’ inappropriate use of electronic resources or violations of copyright restrictions, users’ mistakes or negligence, or costs incurred by users. The Carver Public Schools shall not be responsible for ensuring the accuracy or usability of any information found on external networks.
*System/network – includes all computers (whether connected to the network or not), tablets, chromebooks, network equipment such as switches and routers, computer peripherals such as printers or digital cameras and telephone equipment such as modems and telephone circuits.
Administrative Procedures for Implementation
- Commercial use of the system/network is prohibited.
- Use of school resources for crypto currency purposes is prohibited.
- The district will provide training to users in the proper use of the system/network and they are expected to maintain and use the equipment in a proper and responsible manner.
- The district will provide each user with copies of the Acceptable Use Policy and Procedures.
- Software will only be loaded onto a computer by a Technology staff member who will determine whether it is appropriate for the task and verify that it is virus free.
- Copyrighted software or data (such as movies, music, and files) shall not be placed on the district system/network without permission from the holder of the copyright and the system administrator.
- Access to the system will be granted to employees with a signed access agreement and permission of their supervisor.
- Access to the system will be granted to students with a signed access agreement and permission of the building administrator or designee(s).
- Initial staff passwords provided by the school should be set to expire on login.
- All incoming Middle High School Students shall be required to change their password and as requested by Administration.
- It is the responsibility of the user to take measures to protect the security of the computer and the data stored on it. This includes preventing use of the computer by unauthorized individuals. When the computer is not in the user’s physical control, the computer should be shut down, or the screen should be locked with a password/passcode to prevent unauthorized access.
- Students completing required coursework will have first priority for after hours use of equipment.
- Principals or their designee will be responsible for disseminating and enforcing policies and procedures in the building(s) under their control.
- Principals or their designee will ensure that all users complete and sign an agreement to abide by policies and procedures regarding use of the system/network. All such agreements are to be maintained at the building level.
- Principals or their designee will ensure that training is provided to users on appropriate use of electronic resources.
- Principals or their designee shall be authorized to monitor or examine all system activities, including electronic mail transmissions, as deemed appropriate to ensure proper use of electronic resources.
- The IT Director or their designee shall be responsible for establishing disk usage limitations, if needed.
- Individual users shall, at all times, be responsible for the proper use of accounts issued in their name.
- The system/network may not be used for illegal purposes, in support of illegal activities, or for any activity prohibited by district policy.
- System users shall not use another user’s account.
- System users should purge electronic information according to district retention guidelines.
- System users may redistribute copyrighted material only with the written permission of the copyright holder or designee. Such permission must be specified in the document or in accordance with applicable copyright laws, district policy, and administrative procedures.
- Technology staff may upload/download public domain programs to the system/network. Technology staff are responsible for determining if a program is in the public domain.
- Any malicious attempt to harm or destroy equipment, materials, data, or programs is prohibited.
- Vandalism of computers, chromebooks and other equipment including placing stickers on devices is prohibited. Vandalism will result in the cancellation of system privileges and will require restitution for costs associated with hardware, software, and system restoration.
- It is the responsibility of the assigned user to physically protect any devices assigned to them. This includes taking reasonable steps to protect the device from damage or theft. Devices should be transported in an appropriately protected manner and should not be left unattended in any public place, or left unsecured. Damage to devices shall be billable to the student/family up to the cost of a replacement device.
- Deliberate attempts to degrade or disrupt system performance may be viewed as violations of district policy and/or as criminal activity under applicable state and federal laws. This includes, but is not limited to, the uploading or creation of computer viruses, Distributed Denial of Service Attacks (“DDOS”), and other forms of abuse.
- Forgery or attempted forgery is prohibited.
- Attempts to read, delete, copy, or modify the electronic mail (“E-Mail”) of other users or to interfere with the ability of other users to send/receive electronic mail is prohibited.
- Use appropriate language; swearing, vulgarity, ethnic or racial slurs, and other inflammatory language is prohibited.
- Pretending to be someone else when sending/receiving messages is prohibited.
- Transmitting or viewing obscene or objectionable material is prohibited.
- Revealing personal information (addresses, phone numbers, etc.) is prohibited.
- The district will cooperate fully with local, state, or federal officials in any investigation concerning or relating to misuse of the district’s system/network.
- It is not possible to guarantee that a student will not access objectionable material on the Internet but the district will provide software filters and will provide direct supervision of students to minimize this possibility. Ultimately the student is expected to act responsibly when accessing information inside or outside the boundaries of the district network.
- Electronic equipment will not be removed from school premises without written authorization from the building Principal. Liability for loss of or damage to the equipment while it is on loan is the responsibility of the person borrowing the equipment.
A user who violates district policy or administrative procedures will be subject to suspension or termination of system/network privileges and will be subject to appropriate disciplinary action and/or prosecution.
First Reading: May 15, 2023 | Approved: June 5, 2023
Google Workspace for Education Notice to Parents and Guardians
Dear Parent or Guardian,
At Carver Public Schools, we provide and manage a Google Workspace for Education account for your child. Google Workspace for Education is a set of education productivity tools from Google including Gmail, Calendar, Docs, Classroom, and more used by tens of millions of students and teachers around the world. Students use their Google Workspace for Education accounts to complete assignments, communicate with their teachers, sign into their Chromebooks, and learn 21st century digital citizenship skills. In addition to these core services, we are seeking your authorization to utilize additional Google services such as Google Earth, CSFirst, and Google Garage. These additional services require parental consent as they are outside of the Google for Education core agreement.
The notice below provides information about what Google can and can’t do with your child’s personal information. Please read it carefully, let us know of any questions, and then sign below to indicate that you’ve read the notice and give your consent. If you don’t provide your consent, your child may not be able to participate in assignments involving these services.
I give permission for Carver Public Schools to utilize additional Google Workspace for Education services for my child and for Google to collect, use, and disclose information about my child only for the purposes described in the notice below.
Carver Public Schools
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This notice describes the personal information we provide to Google for these accounts and how Google collects, uses, and discloses personal information from students in connection with these accounts.
Your authorization grants your child access to certain other Google and third-party services with their Google Workspace for Education accounts. Our school administrators enable access to these services and authorize the disclosure of data as requested by the third party services. For example, your child may have access to the following “Additional Services”:
- Google Maps
- Google Earth
- Google Garage
Google provides information about the information it collects, as well as how it uses and discloses the information it collects from Google Workspace for Education accounts in its Google Workspace for Education Privacy Notice. You can read that notice online at https://workspace.google.com/terms/education_privacy.html You should review this information in its entirety.
- activity while using additional services, which includes things like terms your student searches for, videos they watch, content and ads they view and interact with, voice and audio information when they use audio features, purchase activity, and activity on third-party sites and apps that use Google services.
- apps, browsers, and devices. Google collects the information about your student’s apps, browser, and devices described above in the core services section.
- location information. Google collects info about your student’s location as determined by various technologies including: GPS, IP address, sensor data from their device, and information about things near their device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices. The types of location data Google collects depends in part on your student’s device and account settings.